Sprinklr, Inc. offers a customer experience management platform, Sprinklr. The Company's platform utilizes an architecture purpose-built for managing customer experience management (CXM) data and is powered by artificial intelligence (AI), collaborative workflow, automation, broad-based listening, and customer-led governance to help enterprises analyze massive amounts of unstructured and structured data. Its four product suites include: Modern Research, Modern Care, Modern Marketing and Advertising, and Modern Sales and Engagement. Modern Research enables its customers to listen, learn and act on insights gleaned from modern channels. Modern Care allows customers to listen, route, resolve and analyze their customer service issues. Modern Marketing and Advertising allows customers to plan, produce, execute and analyze their marketing campaigns. Modern Sales and Engagement helps customers listen to, route, engage with, and analyze conversations across modern channels.